Privacy Policy
ProcureIQ Restaurants · Effective November 4, 2026
ProcureIQ Restaurants ("the Service") is restaurant operations software provided by Digital Factory to restaurants that have signed up as customers. It is used by restaurant owners and their staff to manage floor plans, orders, kitchen and bar tickets, payments, inventory, staff schedules and reports. This policy explains what information the Service handles and how.
Who uses the Service
Accounts are created only by a restaurant's owner or administrator for their staff. There is no public sign-up. The restaurant that invites you is responsible for the data it enters about its business and its guests.
Information we collect
- Account information: your name, work email address, role, and the restaurant(s) you belong to. Authentication is handled by Google Firebase Authentication; we never see your password.
- Operational data entered by the restaurant: menus, recipes, inventory, purchase orders, floor plans, orders, payments (amount, tender type, tip), shifts and clock in/out times, and reports derived from them.
- Guest allergy notes: when staff record a guest's allergies for an order, that note is stored with the order for food-safety and traceability. No guest identity is attached unless the restaurant types it in.
- Technical data: device type, app version, and request logs needed to run and secure the Service.
Payments
Card payments are processed by Stripe. Card numbers are entered directly into Stripe's components and never reach our servers; we store only the payment outcome, amount, card brand and last four digits that Stripe returns.
How we use information
To operate the Service for your restaurant, to send transactional email (invitations, password resets, purchase orders), to provide support, and to keep the Service secure. We do not sell personal information, and we do not use it for advertising.
Sharing
Data is shared only with the service providers that run the Service: Amazon Web Services (hosting and email), Google Firebase (authentication) and Stripe (payments), each under their own privacy terms, and with your restaurant's owner and administrators, who can see the data of their own restaurant.
Retention and deletion
Operational records are kept for as long as the restaurant remains a customer and as required for accounting. A restaurant owner can remove a staff member at any time; to delete your account or request your data, contact us at the address below and we will respond within 30 days.
Security
Data is encrypted in transit (TLS) and at rest. Access is restricted by role and by restaurant.
Children
The Service is for restaurant staff and is not directed to children under 16.
Contact
Digital Factory · restaurants@digital-factory.us
We may update this policy; the effective date above will change when we do.